Unhappy over cash surcharge for using Medisave
My letter was first published in The Straits Times Forum, 3 August 2011
I WAS shocked to learn that patients with chronic diseases are required to pay a processing fee of $3.17 in cash to settle each outpatient treatment at the public hospitals when using their Medisave Accounts.
The patients I encountered are unhappy with this surcharge but helpless as it is a rule imposed by the Ministry of Health. What is the rationale behind this surcharge?
Lee Soh Hong (Miss)
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